Age Verification Information

Why do we need age verification?

Because we care about what we sell, and to whom. It's the law.

At CRYSTAL MARY, our mission is to make our customers happier and healthier, and to do it responsibly. We're committed to preventing underage use of our products, and age verification is a critical part of that effort.

We know age verification can be a hassle. So we searched high and low for the best system to make our process as easy and secure as possible, while still getting the job done right.

The good news is that over 90% of CRYSTAL MARY orders are instantly verified using the order information you enter at checkout. Your name, address, and date of birth are cross-referenced with an extensive database of public records in the United States to confirm your identity. Thank you for helping us promote social responsibility in our industry by preventing underage sales!

How it works

Step 1: Enter your information

First, we collect your information through the checkout page so you don't have to enter it twice. Then we submit the information to BlueCheck for age verification. This makes it easier and faster for you to verify and check out. You may not even notice!

Step 2: Automatic Verification

Your data is immediately compared to billions of database records. This process fully verifies the vast majority of CRYSTAL MARY customers. If you are one of the few customers who does not match, you will be prompted to complete another verification method.

Step 3: Additional Verification Methods

If BlueCheck is unable to verify your age using the information you provided, we have a few other options to help you proceed with your purchase. You can provide the last 4 digits of your Social Security Number or upload a photo of your photo ID.

Step 4: Verify Customer

Once verified, your confirmed age is checked against the age requirement for your location (21+ in the US). Returning customers are automatically identified as verified and no further action is required. Your future visits to CRYSTAL MARY will be hassle-free and a first-class customer experience!

FAQ

Why do we need your age?

Because vaping is not for kids.

In order to make vaping accessible to adults online, we have joined the fight against underage vaping. Statistics from the U.S. Food and Drug Administration (FDA) show a dramatic increase in underage e-cigarette use, and the country as a whole is taking extreme measures to reverse the trend. By providing us with your age, you are helping the industry and protecting its online presence. Thank you!

Why do you need my ID?

It is illegal to sell to minors.

Less than 10% of customers are required to upload a photo of their ID. This is a last resort if we can't verify your information right away. Similar to showing your ID in a physical store, websites need a way to do the same thing - and BlueCheck.me can help us verify your age. Luckily, you only have to upload your photo once. From that point on, we'll remember your age for future purchases on CRYSTAL MARY and any site that uses BlueCheck.me for age verification.

Who should I talk to if I'm not accepted?

Email support@crystalmary.net

The CRYSTAL MARY team is ready to help you. If you have any questions or issues, such as uploading your ID through the age verification pop-up at checkout, please email support@crystalmary.net